Account Manager

Salary: Up to £30k
Category: Creative, Marketing
Term: Permanent
Location: Bristol
Status: Vacancy filled
Posted: May 16, 2019

Role: Account Manager
Salary: Competitive + great company benefits
Location: Bristol
Hours: Permanent and full time

Are you a dynamic and experienced Account Manager with a strong agency background in delivering exceptional service whilst simultaneously managing global marketing campaigns? Do you have excellent communication and a great track record of project management for big name brands?

You will be joining a vibrant and highly respected international creative agency with a growing accounts team working on B2C and B2B projects. The agency is a full service, multi channel provider, offering online, offline, design and full marketing services.

You’ll be working mainly on global B2B clients and supporting the Client Services Director, Account Directors and Senior Account Managers in developing client relationships and the delivery of international campaigns, on time and on budget.

If this sounds like the role for you there are a few things to consider: you must have prior experience and be able to write perfectly – any language skills (particularly Arabic) is a massive bonus!

Below are just some of the tasks your typical day will be filled with:

  • Truly understanding the client’s objectives, business and market, and working with them to deliver creative but commercial solutions.
  • Briefing and coordinating the creative studio, digital teams, suppliers and other external parties to ensure successful delivery of campaigns on time and on budget.
  • Creating detailed and accurate contact reports, estimates, timing plans and other client documentation, as required.
  • Following quality assurance and operational processes.
  • Providing campaign performance results and insightful recommendations to the client and the Proctors teams.

Must-haves

  • A proven track record of working in a marketing/agency environment.
  • Know-how of B2B marketing
  • Demonstrable campaign experience:
    Digital and non-digital
    A host of channels, including direct marketing, email, display advertising and traditional media.
    Planning, budgeting, presenting and reporting
  • A hands-on and positive approach to problem solving; identifying issues and using your initiative and available resources to generate ideas and solutions
  • Brilliant personal time management and prioritisation skills in order to deliver projects in a timely fashion
  • A talent for written and verbal communication – you’re a dab hand at building rapport with clients and managing their needs and expectations
  • A knack for researching and analysing new business opportunities
  • Ability to follow quality assurance and operational processes
  • Respect for client and company confidentiality

Must-bes

  • A real team player, contributing to best practice and sharing knowledge, resources and ideas, but comfortable working alone when required
  • An excellent people manager – both internally and externally
  • Practical and level-headed with the ability to manage multiple projects at once and to react quickly when needed
  • A critical thinker with an eagle eye when it comes to detail and error spotting – regular proof checking is required
  • Marketing savvy, including all things digital
  • Hungry to progress and develop
  • Positive and enthusiastic
  • Hardworking and flexible with a willingness to work outside ‘normal’ hours when required. (This isn’t a regular thing, never fear, but it can happen every so often.)
  • Prepared to travel to clients’ offices, both in the UK and further afield, when required

Bonus points for (but not a necessity)

  • Some experience of social media
  • A basic understanding of web content management systems
  • International language skills, in particular Arabic

What you’ll be getting

  • 23 days holiday, increasing to 25 – plus bank holidays
  • Training and development opportunities – technical, professional and other exciting skills
  • The chance to immerse yourself in, and learn from, international client projects
  • Company pension scheme
  • Maternity and paternity benefits
  • Profit share scheme
  • Healthcare cash plan
  • Private medical insurance
  • Flexible working including core hours, flexible and extended lunch breaks, late starts for business travellers and remote working
  • Cycle to work scheme with secure cycle parking (and showers and a drying room at the office!).
  • Retail and gym discounts
  • Regular employee awards as voted by colleagues and a chance to reward those who deserve a big pat on the back, with cash or prizes
  • Weekly foodie pop-ups
  • Regular team socials including free (employee run) lunchtime fitness and relaxation sessions, board game nights and other fun nights/days out
  • As much tea and coffee, and as many biscuits as a human can handle (we’re also looking at bringing in fruit baskets at the moment!)